FAQS
If you don’t see an answer to your question below, please email info@allysanders.com
We accept all major credit cards, pay-pal, venmo, shop pay and sezzle.
YES! There is an option to buy a gift card on the site - just add it to your cart like any other product.
We will do our best to cancel your order if you contact us immediately after placing the order. We cannot guarantee order cancellation if we do not get the cancellation request within an hour of placing the order. If you have placed an order in error, please immediately contact info@allysanders.com with your order number and request.
What if there's an issue with my order?
Please email us for any reason at info@allysanders.com! We do not work nights or weekends and will get back to you within two business days.
How can I check the status of my order?
Once you place an order, you’ll receive a confirmation email with an “Order Status” button. It’ll tell you whether your order is processing, has shipped, or has been delivered.
What is your shipping policy?
We process orders Monday - Friday, excluding all major holidays.
What is your shipping policy?
AllySanders.com is not liable for items lost by postal carriers or for delays in the shipping process once the order leaves our warehouse. If the carrier returns to sender for any reason we will email you after we receive your order. At that time we can either help you correct your address and re-send the package or cancel your order for you.
Returns and Exchanges
Please visit our returns page for more information or to process an exchange.